Pyramid  /  Level 02: Building Your Team  /  Day 26

Level 02 · Phase 4: Coaching, Culture and Retention · Day 26 of 30

Holding People Accountable

Address underperformance early and fairly.

Written Lesson

DRAFT Full lesson coming soon. Outline:

  • Facts, not feelings
  • Clear expectations and timelines
  • Documenting conversations

Today's Action Step

Have an accountability conversation with one rep who is behind.

Back to Level 02 overview  ·  How to go through the content